PRIVACY POLICY
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PRIVACY POLICY *
We do not sell or trade your information. All information provided is for Spanaway Fitness use only. Payment information is encrypted and processed securely through a third-party provider.
We do not release any information about your account over the phone. To access information regarding your account, you must either visit us in person with a valid photo ID or send us an email from the email address we have on file.
If you share an account, only the main account holder can request information regarding members on their account. If you are not the main account holder, we can only share information from your individual detail page and cannot provide any billing information.
SMS messaging and mobile information
Spanaway Fitness LLC collects your mobile number and SMS consent information when you choose to receive text messages. We use this information to send the messages you agreed to receive and to manage replies, assistance requests and opt-outs. Our SMS program includes automated visit follow-ups, membership offers and customer-care messages about joining and using the gym.
Mobile phone information, SMS opt-in data and consent will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes. We use service providers, including GymMaster and Twilio, to operate the messaging service.
Participation is optional. Providing a phone number or purchasing a pass does not automatically enroll you in promotional texts. Consent is not a condition of purchasing a membership, pass or other service.
Our day-pass follow-up includes up to two promotional messages after an eligible visit; customer-care message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Contact info@spanawayfitness.com or (253) 531-8444. Read our SMS Terms & Conditions.