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The essentials on access, memberships, billing, and your first visit.
Do I need to be an experienced lifter?
No. Beginners, experienced lifters, and people starting again are welcome. Bring effort and respect for the people around you. If you want help getting started, ask us about personal training.
When is the gym open?
Members have access 24 hours a day, 365 days a year. The front desk, Child Watch, smoothie bar, and other services operate during their scheduled hours. Contact the gym for current service hours.
How do I get into the gym?
Download the GymMaster Member Portal app and follow the entry instructions provided after you purchase your membership or pass. If you need help setting up access, contact the gym before you arrive.
What is the difference between Essentials and Performance?
Essentials is $39.99 per month plus tax, with $100 enrollment and $35 annual maintenance. It includes Spanaway Fitness access and one free InBody scan, then $25 per scan. Performance is $59.99 per month plus tax, with no enrollment fee and $29 annual maintenance. It includes access to Spanaway Fitness and Tacoma Barbell Club, plus unlimited InBody scans.
Is there a long-term membership contract?
Essentials and Performance are month-to-month memberships. The cancellation cutoff and recurring billing rules still apply. Prepaid passes have their own renewal and payment terms, which are shown at checkout.
Who can use HERO pricing?
Military, fire, and police personnel are eligible for HERO pricing. Sign up online for HERO Essentials or HERO Performance, then verify eligibility with our team in the club. Rates are $35.99 or $55.99 per month plus tax, with no enrollment fee and a $25 annual maintenance fee.
What day will I be billed?
Your signup date becomes your recurring monthly billing date. Check your account or email the gym if you have a question about a specific charge.
How do I cancel my membership?
Email info@spanawayfitness.com. To prevent the next month’s payment, your cancellation must be received by the 20th of the month before. Cancellations are accepted by email only; phone and in-person requests do not complete a cancellation. Each member must submit their own request.
Can I pause instead of canceling?
You may ask to pause your membership for up to three months. A pause preserves your current rate. Email the gym to arrange it and confirm your pause and return dates.
Do you have Child Watch?
Yes, during scheduled Child Watch hours. The stated session time is 90 minutes. Ask the gym about current hours and the parent check-in process before planning your visit.
How long is a day pass valid?
A day pass is valid from the time of purchase until 11:59 PM that same day. It is not a rolling 24-hour pass.
Is personal training included in my membership?
Personal training is booked separately. Contact the gym to discuss trainer availability, rates, and which trainer fits your goals.
Where is Tacoma Barbell Club?
Our brother gym is at 10719 A St S, Tacoma, WA 98444. Performance includes access to both facilities. Tacoma Barbell Club is unstaffed, so purchase memberships and passes online before visiting.
Ask the gym.
We can help with your account, your first visit, and finding the right membership.